FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Products & Technology
Professional protective solutions rigorously tested for reliability
What international protection standards do your cases meet?
Almost all products are IP67 waterproof/dustproof certified. Core series comply with MIL-STD-810H military testing (vibration, drop, salt fog).
Can the interior foam be customized for specialized equipment?
Two solutions: ① Pre-Cut Foam™ modular foam (user-adjustable); ② Laser-precise cutting service (3D equipment model required).
What materials are used for the outer shell?
Polypropylene copolymer for standard cases.
Ordering & Delivery
Flexible production solutions for both individual and enterprise needs
Are bulk discounts available? What’s the MOQ?
15% off for 50+ units; 100+ units support custom branding. Customization requires 10-unit minimum (no MOQ for standard orders).
How are shipping time and costs calculated?
Shipping options vary based on customer preference:
- Air shipping: 8-10 business days
- Sea shipping: 20-30 business days
Fees depend on destination and package weight.
What payment methods do you accept?
Credit cards (Visa/MasterCard/Amex), wire transfers.
For bulk orders, we offer flexible payment terms:
- 30% deposit required to confirm the order.
- 70% balance payment before shipment.
Can I modify my order after confirmation?
Configurations can be revised within 24 hours of placement. Contact: Kendrick@inchoicases.com with your PO number.
Applications & Customization
Tailored solutions for specialized use cases and requirements.
Can you create custom product molds for clients?
As a mold manufacturer, we typically don't offer custom mold development for individual client projects due to production efficiency considerations.
Do you offer color customization?
Yes! For orders under 300 units, color customization is available with a surcharge (varies by product model). Orders of 300+ units receive free color customization.
Can you customize interior foam configurations?
Absolutely. We provide two precision methods:
- Die-cutting (standard)
- CNC machining (special request)
[Requires complete CAD files for accurate production.]
What's the lead time for custom projects?
- 1-3 weeks for die-cut foam solutions.
- Typically 3 weeks for full production readiness
(Bulk orders may require additional time - consult our team for details)